Refund Policy

At GoGoHome, we strive to provide our clients with exceptional service and satisfaction. If you are not completely satisfied with the service you have received, please review our refund policy below:

1. Refund Eligibility:

Refunds may be issued under the following circumstances:

• Service cancellation by GoGoHome due to unforeseen circumstances or inability to fulfill the service.
• Dissatisfaction with the quality of service provided by GoGoHome, subject to review and approval by our management team.

2. Refund Process:

To request a refund, please contact us at [insert contact information] with your refund request and a detailed explanation of the reason for the refund. Refund requests must be submitted within 15 days of the completion of the service.

3. Refund Approval:

All refund requests will be reviewed by our management team. Refunds may be approved or denied based on the following criteria:

• Service cancellation by GoGoHome: Full refund of the service fee.
• Dissatisfaction with service quality: Refund amount will be determined based on the severity of the issue and the impact on the client's experience.

4. Refund Issuance:

Approved refunds will be processed within 5 business days of the approval date. Refunds will be issued using the original method of payment.

5. Non-Refundable Items:

Certain items may not be eligible for a refund, including:

• Services provided beyond the agreed-upon scope or duration.
• Services that have already been completed and deemed satisfactory by the client.

6. Contact Us:

If you have any questions or concerns about our refund policy, please contact us at care@gogohome.com. Our team will be happy to assist you.

Feel free to adjust the details and timeframes to align with the specific services offered by GoGoHome.